Your Questions Answered

You can book your appointment 24/7 through our online booking system at divinaskinbody.as.me. You can also call us directly at (813) 616-0484 during business hours to schedule over the phone.

Divina operates by appointment only to ensure we can provide you with our undivided attention and the best possible service. While we do our best to accommodate walk-ins when possible, we highly recommend booking in advance to secure your preferred time slot.

We recommend booking at least 1-2 weeks in advance, especially for weekend appointments or specialty treatments like chemical peels and Emsculpt NEO. However, we often have same-week availability for services like waxing and massage.

We require at least 24 hours notice for cancellations or rescheduling. Appointments cancelled with less than 24 hours notice or no-shows may be subject to a cancellation fee. We understand emergencies happen, so please call us to discuss your situation.

If you're a first-time client, please arrive 10-15 minutes early to complete intake forms and discuss your concerns with your esthetician or therapist. Returning clients should arrive 5 minutes before their scheduled time.

Service prices vary depending on the treatment type and duration. Please visit our Services page for detailed pricing information, or call us at (813) 616-0484 for specific quotes. We strive to offer competitive pricing for luxury spa services in Sarasota.

We accept cash, all major credit cards (Visa, Mastercard, American Express, Discover), and digital payment methods. Payment is due at the time of service. We also offer package deals and gift certificates for special occasions.

Yes! We offer discounted package deals on many of our popular services, including facials, massage therapy, and advanced treatments. Packages provide excellent value for clients who want to maintain regular treatments. Contact us to learn about current package offerings and pricing.

Gratuity is not included in our service prices. If you're happy with your service, tips are greatly appreciated and can be added to your credit card payment or given in cash. Standard gratuity is 15-20% of the service cost.

Absolutely! Gift certificates make perfect gifts for birthdays, holidays, Mother's Day, or any special occasion. You can purchase gift certificates for specific services or dollar amounts. Call us at (813) 616-0484 or visit in person to purchase.

We maintain the highest standards of cleanliness and sanitation. All equipment is thoroughly cleaned and sanitized between clients. We use single-use items when possible, fresh linens for every appointment, and follow all Florida state board regulations for spa and salon sanitation. Your safety is our priority.

Certain medical conditions may prevent you from receiving specific treatments. Please inform us about any medical conditions, allergies, medications, recent surgeries, or if you're pregnant or nursing. This information helps us provide safe, appropriate services. When in doubt, consult with your physician before booking advanced treatments.

Many of our services are safe for pregnant clients, including prenatal massage and gentle facials. However, certain treatments like chemical peels, some advanced treatments, and specific essential oils should be avoided during pregnancy. Always inform us if you're pregnant, and we'll recommend safe options. We recommend getting physician approval first.

Yes! We specialize in customizing treatments for all skin types, including sensitive skin. Our estheticians will perform a thorough consultation and skin analysis to determine which products and treatments are best for you. We use professional-grade products designed for sensitive skin and can adjust treatment intensity accordingly.

We take allergies seriously and ask about them during your intake. If you know you're allergic to specific ingredients, please inform us so we can avoid them. If you experience any unusual reaction during or after a treatment, contact us immediately. We'll provide aftercare guidance and can adjust future treatments to avoid the problematic ingredient.